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Privacy Policy — OnBajar (onbajar.com)

1) Who We Are

OnBajar we operates the e-commerce platform onbajar.com in Bangladesh.

2) What We Collect

  • Account & Order Data: name, phone, email, billing/shipping address, order details.
  • Payment Data: payment status and references from gateways (e.g., cards, bKash/Nagad). We do not store full card details.
  • Device & Usage: IP, browser/device, pages viewed, session logs, cookies.
  • Support & Communications: messages, call/SMS/chat records, review content.
  • Optional: marketing preferences, wishlist, survey responses.

3) How We Use Data

  • Process orders, payments, delivery, returns, and customer support.
  • Operate, secure, troubleshoot, and improve our website and services.
  • Personalize content, recommendations, and promotions with your consent.
  • Comply with legal, tax, audit, and fraud-prevention requirements.

4) Legal Bases

Consent, performance of a contract, compliance with law, and our legitimate interests (service quality, security, fraud prevention).

5) Sharing & Disclosure

  • Couriers & Logistics: to deliver orders (e.g., local courier partners).
  • Payment Gateways: to process payments (e.g., cards, mobile wallets).
  • Service Providers: hosting, analytics, marketing, SMS/email—under confidentiality agreements.
  • Legal & Fraud: when required by law or to protect our rights and users.

6) Cookies & Tracking

  • Types: essential (site core features), performance/analytics, functionality, marketing.
  • Choices: manage via our cookie banner (where shown) and your browser settings. Blocking some cookies may affect site features.

7) Data Retention

We keep data only as long as needed for the purposes above and to meet legal/tax/accounting obligations, then delete or anonymize it.

8) Your Rights

  • Access, correct, update, or delete your information (subject to legal limits).
  • Withdraw consent for marketing at any time (unsubscribe link or account settings).
  • Object to or restrict certain processing where applicable.

9) Security

We use administrative, technical, and physical safeguards to protect information. No method is 100% secure; please keep your account credentials confidential.

10) Children

Our services are not directed to children under 13. We do not knowingly collect their data. If collected in error, we will delete it upon notice.

11) International Transfers

Your information may be processed or stored outside Bangladesh by our service providers with appropriate protections.

12) Third-Party Links

We are not responsible for the privacy practices of third-party sites or apps linked from OnBajar.

13) Changes to This Policy

We may update this Policy. The “Effective” date will be revised and the updated version will be posted on onbajar.com.

14) Contact

Questions or requests: support@onbajar.com